Thursday, 26 August 2010

Services Which You Wouldn't Hope For..

Everytime i will start with "I have my free time finally"! I was terribly busy with the school works for the past few weeks and soon, life will be busier! Hmm. I actually have a lot of things to blog, it is just that time is the factor which doesn't allow me to do so! I thought of blogging something about Hungry Ghost Festival, but I has now became the past. Move on and move on!

When we talk about services, there are many things to talk about. Even a university itself is also service provider! But for my own university, it is actually thinking of how to gain more money rather than fulfilling the needs of the students. Sometimes it is good to have renovation to upgrade the university but using 1 whole year to finish 1 minor project is totally ridiculous. I don't mind if the project is running some other places which are far away from the library and the classrooms. Cafeteria which used to cater the students is also unacceptable! What's the point of charging high price with low quality of food! Do they feel happy by earning this kind of income? Anyway, it's 9 more months to finish everything in that university!

I still remember once I called up for pizza delivery. It was quite disappointing. Though they have no longer using those "static" call operators but this operator who spoke to me was more rigid than those :static" call operators. I was wondering whether I was talking to a machine or what! Too bad that I can't give my feedback but at least the pizza delivery man was very friendly. I totally salute him when he started the first sentence for the conversation between us. Actually never in my mind that I think what my marketing lecturer told me yesterday was correct! She actually said that "Marketeers will not use price reduction as the main strategy to hit the market, instead they will prefer to provide good services to customers as to beat the competitors"!

Anyway, I wish that the service providers would ask for some feedbacks before concluding or finishing any services. No one is perfect in this world, there is always room for improvement for everyone!

Enjoy and have a nice day!

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